Buy our engineering services in advance, and we’ll be there, standing with
you, shoulder to shoulder.We can
backup your regular staff, or function as part of your IT department. With
over 20 years of experience from cable plant design, network installation, to
desktop support, we are your complete network solution provider.
·Average
experience of our engineers is 10+ years each
·Keep
continuity on your network
·Immediate
problem Resolution
Services
provided within prepaid support contracts include server builds, LAN to WAN troubleshooting, network design and Win
2003 server, Outlook Exchange,
firewall and VPN installation and maintenance, video and wireless projects, etc.We provide on-site engineering (with a one-hour minimum), phone support,
on-site visits, and expert consultation.
We
are authorized providers of systems and service for Cisco, Polycom, 3Com,
AirMagnet, FireTide, Funk, Radvision, Lightpointe-Optical, Sonicwall, Roving
Planet, Compaq, IBM, Acer, Canon and others.
Coverage
is 9.00am to 5.00pm,
Monday to Friday.48 hours minimum
notice of call-out.No charge for
travel time if less than ½ an hour each way.5.00pm
to 12.00am, subject to availability, charged at
time-and-a-half. Holidays at double-time.Timeblocks
are valid for one year from date of purchase.
Support Contract for Engineering Services